RUD Remote Service -We support you live and directly
✓ Easy, quick and contact-free ✓ Fault resolution ✓ Component installation
For conveyor technology, TECDOS drive technology & TECDOS mechanical engineering
Problem diagnosis and resolution:
If you experience problems with your system, our RUD experts can help you identify and resolve the disruption in real time - without having to come to your site.
Installation and commissioning:
Our experts can guide you through the commissioning of RUD components step by step, in real time.
Optimising system operations:
If you want to reduce throughput times of your conveyor technology, drive technology or machines, cut process costs or simply get advice, we‘re here to help at any time.
Minimum effort – maximum efficiency
RUD‘s Remote Service can help you:
➢ install and commission components and systems correctly
➢ resolve faults and disruptions in operational systems
➢ optimise system operations
➢ reduce downtimes and standstill times
➢ if you have general questions
➤ no additional travel costs
➤ no need to wait for on-site help
Live contact with our experts*
Contact our RUD experts in real time. Together, we‘ll answer your questions and sort out your problems.
*at an arranged time
Problem diagnosis and resolution
If you experience problems with your system, our RUD experts can help you identify and resolve the disruption. Your real-time contact with our team of experts enables them to evaluate the situation on site, because they see exactly what you are seeing on screen, without having to come to your site. We help you resolve faults so you can restart operations as quickly as possible.
Installation and commissioning
Our experts can guide you through the commissioning of RUD components step by step, in real time. Our experts can provide practical instructions, installation guidelines and even drawings to help you with the commissioning process. The benefit to you is that you can avoid installing and using components incorrectly and prevent problems arising when the system is running.
Optimising system operations
If you want to reduce throughput times, cut process costs or simply get advice, we‘re here to help at any time. Use RUD‘s Remote Service to analyse your processes. Together with our RUD experts, you can analyse them in detail. Our expert can then offer bespoke advice and apply their many years of experience, to help you optimise operations.
General questions
Our RUD experts are happy to help you with advice at any time. If you need to resolve a problem or find out more about our products, simply use RUD‘s contact-free Remote Service.
